Effective Date: May 5, 2026

1. Introduction
Welcome to Cozycookware. We respect your privacy and are committed to protecting the personal data we collect through our website: https://cozycookware.com/ (the “Service”).
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store. By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information Collection and Use
We collect several types of information to provide and improve our Service to you:
Personal Data
While using our Service, we may ask you to provide personally identifiable information, including:

  • Email address
  • First and last name
  • Phone number
  • Shipping and Billing Address (City, State, ZIP/Postal code)
  • Payment information (processed via secure third-party processors)

Usage Data
We may collect information on how the Service is accessed and used. This includes your computer’s IP address, browser type, pages visited, time and date of visit, and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data used to improve your shopping experience. You can instruct your browser to refuse all cookies, though some portions of our Service may not function properly as a result.
3. Use of Data
Cozycookware uses the collected data for various purposes:

  • To process and ship your orders.
  • To provide customer support and notify you about order status.
  • To monitor the usage of our Service and detect technical issues.
  • To provide you with news, special offers, and general information about products similar to those you have purchased (unless you opt out).

4. Disclosure of Data
We do not sell your personal data. We may disclose your information only in the following cases:

  • Service Providers: To contractors and carriers (UPS, FedEx, USPS) who support our business operations.
  • Payment Processors: Your payment details are provided directly to our third-party processors (e.g., Shopify Payments, PayPal, Stripe).
  • Legal Requirements: If required by law or in response to valid requests by public authorities.

5. Security of Data
The security of your data is important to us. We use industry-standard encryption and PCI-DSS compliant payment processing to protect your information. However, please remember that no method of transmission over the Internet is 100% secure.
6. Your Data Protection Rights
Depending on your location, you have rights regarding your personal data:

  • California Residents (CCPA/CalOPPA): You have the right to know what data is collected, request deletion of your data, and opt-out of the sale of personal information.
  • EU Residents (GDPR): You have the right to access, rectify, or erase the personal data we hold about you.

To exercise any of these rights, please contact us at info@cozycookware.com.
7. Children’s Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:

  • Email: info@cozycookware.com
  • Phone: +1 323-761-7818
  • Administrative Office: 1303 W Valencia Dr #662, Fullerton, California, 92833 United States
  • Working Hours: Monday – Friday, 8:00 AM – 6:00 PM (PST)