At Cozycookware, we prioritize your security and convenience. We have partnered with Stripe, a global leader in payment processing, to ensure that every transaction is handled with the highest level of encryption and safety.
1. Secure Payment Processing
We use industry-standard 128-bit Secure Sockets Layer (SSL) encryption to protect your personal and financial information. You can verify our secure connection by looking for the lock icon in your browser’s address bar and ensuring our URL begins with “https://”.
2. Stripe-Hosted Checkout
For your protection, Cozycookware utilizes Stripe-hosted checkout. Here is how the process works:
- Shipping & Billing: Once you have selected your items and entered your shipping and billing details on our site, you will click the “Process Payment” (or “Complete Order”) button.
- Secure Redirect: You will then be redirected to a secure, encrypted page hosted directly by Stripe.
- Payment Entry: You will enter your card details on Stripe’s secure servers. This ensures that Cozycookware never sees, collects, or stores your credit card numbers.
- Confirmation: Once the payment is authorized, you will be redirected back to our website to view your order confirmation.
3. Accepted Payment Methods
Through our Stripe-hosted checkout, we accept the following major credit and debit cards:
- Visa
- Mastercard
- American Express
- Discover
4. Currency and Pricing
- Currency: All prices on our website are listed and processed in U.S. Dollars (USD $).
- Price Transparency: The price you see at checkout is the price you pay. We do not charge hidden processing fees.
5. Sales Tax
Sales tax is not included in the initial product price. Applicable sales tax will be calculated during the checkout process based on your shipping address and the local tax regulations of your state.
6. Order Confirmation
Immediately after a successful transaction, you will receive an automated Order Confirmation Email containing your order number and a summary of your purchase. If you do not receive this email within an hour, please check your spam folder or contact us.
7. Data Privacy
Your payment data is handled exclusively by Stripe, which is fully PCI DSS Level 1 compliant (the highest security standard for payment processing). We do not share your personal information with third parties except as required to fulfill your order (e.g., sharing your shipping address with the carrier).
8. Contact Information
If you have any questions regarding billing, payments, or the security of our site, please reach out to us:
- Email: info@cozycookware.com
- Phone: +1 323-761-7818
- Administrative Office: 1303 W Valencia Dr #662, Fullerton, California, 92833 United States
- Working Hours: Monday – Friday, 8:00 AM – 6:00 PM (PST)
