Privacy Policy


Last updated: 28 Oct 2025

At Cozycookware, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://cozycookware.com, make a purchase, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to improve your shopping experience:

A. Personal Information

When you place an order or create an account, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via Stripe – we do not store your full credit card information)

B. Automatically Collected Information

When you browse our website, we automatically collect certain information such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our site
  • Referring website or search query

This data helps us improve website performance and personalize your experience.

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and shopping cart items
  • Analyze site traffic and usage patterns
  • Deliver relevant offers and promotions

You can adjust cookie settings through your browser at any time.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and support messages
  • Improve our products, services, and website experience
  • Detect and prevent fraudulent transactions
  • Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties.

3. Data Sharing and Third-Party Services

We share your data only with trusted partners necessary to operate our business:

  • Payment Processing: Stripe (for secure credit/debit transactions)
  • Shipping Partners: DHL, UPS, USPS, and FedEx (for delivery fulfillment)
  • Analytics Tools: Google Analytics (to help us understand site performance)

These third parties are required to keep your data secure and use it only for authorized purposes.

We may also disclose your information if required by law, court order, or to protect our legal rights.

4. Data Security

We use industry-standard security measures, including SSL encryption, firewalls, and secure payment processing via Stripe, to protect your information from unauthorized access, alteration, or disclosure.

While we take all reasonable precautions, please note that no online system is completely secure.

5. Your Rights and Choices

You have the right to:

  • Access or update your personal information
  • Request deletion of your data, subject to legal retention obligations
  • Opt out of marketing emails at any time by clicking “Unsubscribe” in our messages

If you are a California resident, you also have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how we use it
  • The right to request deletion of your data
  • The right to opt out of the sale of personal information (we do not sell data)

To exercise these rights, please contact us at info@cozycookware.com.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

7. Children’s Privacy

Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

8. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the content, privacy policies, or practices of those websites. We encourage you to review their policies before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after such changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:

Cozycookware

Address: 4221 Wilshire Blvd, Los Angeles, California, 90005, USA

Email: info@cozycookware.com

Phone: +1 (323) 761-7818

Working Hours: Monday – Friday, 8:00 AM – 6:00 PM (PST)